Hijacked Process

I was out to dinner with friends recently, and we were indecisive about where we wanted to sit in the restaurant. We started out being seated, at our request, on the patio. We then changed our minds about eating outside, and moved ourselves into the lounge. Then we decided to eat in the dining room…

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Can I Trust You?

One of the questions I ask when I’m coaching someone on a presentation or any important communication is “What do you want your audience to feel at the end of the communication?” And one of the most common answers is people want others to feel trust. We use our communication to persuade others to trust…

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Business Is Risky

“Security is mostly a superstition. It does not exist in nature, nor do the children of men as a whole experience it. Avoiding danger is no safer in the long run than outright exposure. Life is either a daring adventure, or nothing.“ Helen Keller Business is risky. Sounds pretty obvious, but I find more and…

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