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The Leadership Tension No One Talks About: When to Drive and When to Step Aside

Mar 26, 2025

One of our clients recently shared an all too familiar tension. Their senior team members are sharp, seasoned, and committed—but not always aligned. Deadlines slip. Priorities drift. And my client finds themselves caught in a tug-of-war between two leadership instincts: push for clarity and results, or step back and give space.

It’s a challenge many leaders face, especially when leading experienced professionals. You’re not dealing with junior staff who need task-level direction. You’re managing people who expect autonomy, and still look to you for alignment and momentum. That gap—between hands-on leadership and empowered ownership—is where things often break down.

So how do you know when to intervene versus when to let go?

Let’s break this down.

 
 

The Temptation to Overcorrect

When results stall, most leaders react in one of two ways:

• Over-functioning: You jump in. Take on too much. Fill in the gaps. It’s faster, cleaner, and it feels like leadership in action.

• Under-...

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Sloppy Communication: The Silent Killer of Productivity

Feb 14, 2025

Sloppy communication is everywhere. It creeps into workplace conversations, casual check-ins, and even crucial project updates. It’s that vague, non-committal response that leaves everyone assuming things will get done—until they don’t. If you’ve ever dealt with a situation where tasks keep falling through the cracks, you’ve probably been a victim of sloppy communication.

 

Snow More Sloppy Communication

Recently I was speaking with a client, and he gave a perfect example of sloppy communication. The manager of his building company had delegated snow removal, and the conversation went something like this:

Manager: “What’s happening with the snow removal?”
Employee: “We got it handled.”

Fast forward to the next snowfall (because in Canada there is always a “next”), and low and behold, no one was removing the snow. Why? Because “we got it handled” is not a plan, it’s not a commitment, and it’s certainly not an actionable response. It’s a vague assurance that gives the illusion of pro...

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Finding Joy and Hope During the Holiday Season

Dec 13, 2024

As the holiday season rolls around, it often brings a mix of emotions—joy, excitement, and, for many of us, a tinge of sorrow. This year has been challenging for many, me included. Perhaps you've lost someone dear, experienced a significant change, or simply feel the weight of the world’s uncertainties. The holidays, while magical in many ways, can also amplify feelings of loss and longing. Yet, amid the challenges, there is space for healing, hope, and creating a brighter future.

 

Honoring the Ones We Miss

Grief during the holidays can feel like a heavy blanket, and there are meaningful ways to honor those we miss while still embracing the season’s spirit:

  1. Create a Tribute Tradition: Light a candle, hang an ornament, or prepare their favorite dish. These small acts can keep their memory alive in a way that feels warm and comforting.
  2. Share Stories: Gather with loved ones to share favorite memories. Laughter and reminiscing can often bring a sense of closeness and healing.
  3. Give...
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The Tortured Owners Department: Strategies for Business Owners to Navigate Tough Times

Apr 26, 2024

In the world of business, entrepreneurs often face challenges that require strategic thinking and resilience. Whether it's due to economic downturns, industry disruptions, or personal circumstances, there may come a time when a business owner needs to make difficult decisions. Facing tough times in a business doesn't mean failure, it’s part of the risk of being a business owner. And let’s face it, “good times” hide a multitude of sins. So, when tough times come around the corner it can be a great opportunity to make necessary changes that have been put off for too long. In this blog, we’ll explore some strategies business owners can adopt to navigate challenges successfully and improve their growth outlook.

 

1. Assess the Situation Honestly

The first step in any challenging situation is to assess it honestly. This means taking stock of the business's financial health, market position, and growth prospects. It's important to objectively evaluate the entire business not simply the ar...

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The Power of Surrounding Yourself with the Right People In Your Business

Nov 10, 2023

I have said many times, success in business doesn't happen in isolation. It's a collaborative effort that often depends on the people you choose to surround yourself with. From mentors and colleagues to centers of influence, partners and employees, the individuals you connect with can profoundly impact your entrepreneurial journey. In this blog, we'll explore the importance of surrounding yourself with the right people in business and how this can be a game-changer for your success.

 

The Right Mentorship

One of the most valuable assets you can acquire in your business journey is a mentor. A mentor is typically someone who has experienced the ups and downs of entrepreneurship, and their guidance can be incredibly beneficial. They provide insights, share their knowledge, and offer advice that can help you navigate the challenges and make informed decisions. A mentor can be the guiding light that keeps you on the right path, preventing you from making costly mistakes and accelerating ...

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