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Spilled Milk and Communication: Learning to Let Go

Feb 23, 2024

In the realm of idioms and proverbs, few phrases are as widely known and used as "never cry over spilled milk." This simple yet profound saying encapsulates a universal truth about the human experience: sometimes, things don't go as planned, and it's essential to understand that there are things you can’t control, the only thing you can control is how you react. Accepting and moving on rather than dwelling on things you cannot change is really the only move.

While it may seem like a straightforward piece of advice for handling life's minor mishaps, the wisdom behind "never cry over spilled milk" extends far beyond its literal interpretation, reaching into the realm of communication.

Communication is the lifeblood of human interaction, permeating every aspect of our personal and professional lives. Whether we're conveying thoughts and emotions to loved ones, negotiating with colleagues, or presenting ideas to an audience, effective communication is crucial for building...

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Navigating Toxicity: Four Effective Communication Strategies to Handle Toxic Employees

Feb 09, 2024

In any workplace, there can occasionally be individuals whose behaviors and attitudes poison the atmosphere. It only takes one “bad apple” to spoil the bunch and negatively impact team morale, productivity, and overall company culture. These employees may display toxic traits such as constant negativity, gossiping, manipulation, or bullying, making it challenging for their colleagues and managers to maintain a positive environment.

Addressing toxicity within a team requires a delicate balance of assertiveness, empathy, and professionalism. In today’s blog, we'll explore four communication strategies to effectively deal with toxic employees while preserving harmony and productivity in the workplace.

 

Identify the Behavior:

The first step in addressing toxicity is to recognize and understand the specific behaviors causing issues. This may involve keeping track of incidents, privately gathering feedback from other team members, and observing patterns in the...

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Breaking Through the January Blahs: Three Strategies to Reignite Your Energy

Jan 25, 2024

Are you feeling the weight of the January blahs settling in? The days are short, the skies are gray, and the chill in the air seems to seep into your bones. Perhaps your New Year's resolutions are already buried under the layers of cozy blankets, and motivation is playing hide-and-seek. Fear not! It's time to take control and turn the tide on those winter blues. Here are three strategies to implement immediately and reignite your energy.

 

Strategy One: Control the Things You Can

Winter often brings gloomy weather and shorter days, and dwelling on things beyond your control won’t brighten your mood, or the sky. Instead, focus on the aspects of your life that you can influence. Take charge of your routine, set achievable goals, even if the goal is as simple as make your bed everyday this will help to create a positive environment around you.

Embrace the darkness by incorporating warm, soft lighting into your loving spaces. Surround yourself with uplifting colors or add...

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Unlocking the Secrets of Emotional Intelligence: Three Keys to Effective Communication

Jan 11, 2024

In a world that is becoming increasingly interconnected, the ability to communicate effectively is a valuable skill. Recently, I stumbled upon an intriguing article written by former CIA agent turned CEO Rupal Patel in which he shed some light on the habits of people with high emotional intelligence when engaging in conversations . The original six points were insightful, and I agreed with all of them (especially #2 IYKYK), and in this blog I am sharing three additional elements that will enhance the dynamics of your interpersonal communication.

 

1. Practice Empathetic Listening:

In fact, practice listening, full stop. One of the cornerstones of emotional intelligence is empathetic listening. While Mr. Patel emphasized the importance of understanding others' emotions (here here!), it’s critical to underscore the significance of actively listening to them. People with high emotional intelligence don't simply hear words; they listen with the intent to understand, absorbing...

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Navigating the Future: Embracing Hybrid Work Environments, Breaking Bad COVID Habits, and Cultivating New Etiquette

Dec 11, 2023

The pandemic reshaped the way we work, to say the least. It broke down traditional office walls, (remember when the answer to being able to work from home was that it wouldn’t work logistically? Well, we showed them…right Covid!) It ushered in an era of hybrid work environments whether we knew we wanted them or not. And as we emerge from the fog of the last few years, it's important to reflect on the habits (good, bad, and ugly) that we developed as a society and establish new workplace etiquette to thrive in this evolving landscape. Full disclosure, my company Connect To The Core has been operating remotely since its inception, so you could say pants have always been optional and strongly encouraged. So, when the pandemic hit, it was easy for us to transition, and others had a much harder time.

The shift to hybrid work environments represents a seismic change in the way companies operate. Gone are the days of the rigid 9-to-5 office routine, as employees now have the...

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The Power of Choice: Gratitude vs. Appreciation

Nov 22, 2023

In the vast array of human emotions, gratitude and appreciation stand out as threads that weave the fabric of positive relationships and personal growth. And since it is a “thankful” time of year, today’s blog will explore the difference between gratitude and appreciation and emphasizes the power of choosing to appreciate to create transformative experiences for yourself and others. 

Gratitude and appreciation are terms that are often used interchangeably, and there are distinct nuances that differentiate them. Gratitude is an internal reflection, a personal acknowledgment of what one has received or experienced, while appreciation is an external expression that focuses on the value of others.

 

Gratitude: A Personal Reflection

 At its core, gratitude is a deeply personal and introspective emotion. It arises from within, a recognition of the positive aspects of one's life, experiences, or even challenges. It is often seen as a practice that enhances...

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The Power of Surrounding Yourself with the Right People In Your Business

Nov 10, 2023

I have said many times, success in business doesn't happen in isolation. It's a collaborative effort that often depends on the people you choose to surround yourself with. From mentors and colleagues to centers of influence, partners and employees, the individuals you connect with can profoundly impact your entrepreneurial journey. In this blog, we'll explore the importance of surrounding yourself with the right people in business and how this can be a game-changer for your success.

 

The Right Mentorship

One of the most valuable assets you can acquire in your business journey is a mentor. A mentor is typically someone who has experienced the ups and downs of entrepreneurship, and their guidance can be incredibly beneficial. They provide insights, share their knowledge, and offer advice that can help you navigate the challenges and make informed decisions. A mentor can be the guiding light that keeps you on the right path, preventing you from making costly mistakes and...

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"Building Community, the Home Depot Cat Way: Unconventional Paths to Connection"

Oct 27, 2023

Creating a sense of community is essential for human well-being and happiness. It's a fundamental part of our social fabric, and thanks to the internet, it's not limited to traditional neighbourhoods or community centers. Sometimes, community can be found in the most unexpected places. Now I know this might be a stretch and, in this blog we'll explore the remarkable story of the Home Depot cat and the valuable lessons it teaches us about building community in extraordinary ways. So bear with me.

 

The Home Depot Cat's Tale

Every community has its heroes, and in a small town in South Carolina, a seemingly ordinary cat became an unlikely one. This feline, known as "Depot," made a local Home Depot store its home. With its distinct tuxedo coat and charming personality, Depot quickly captured the hearts of both employees and customers. In fact, Depot became the unofficial mascot of the store, greeting shoppers and providing a source of comfort and companionship. He roamed the...

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Top Four Reasons It Pays To “Delight” Your Clients

Sep 29, 2023

I was recently getting fast food for my children (don’t judge me), and the restaurant made a mistake with my daughter’s meal, usually not a big deal except we didn’t notice until we got home. So, being the great mother that I am (humble brag), I drove back and told them about their mistake. Here comes the annoying part. The woman behind the counter did not apologize, and quite frankly seemed annoyed. She took the “mistake” burger from the box and right in front of me, threw it in the trash. She then begrudgingly handed me the nuggets, again no apology. This person had an opportunity to delight me by simply apologizing and telling me to keep the “mistake” food item instead of wasting it, or even a smile would have been something. This is a place that you may not expect above and beyond service, and the point is still the same. It was a wasted opportunity.

 Often when we look at our ‘client’s journey” we focus on making...

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6 Parenting Principles to Adopt In Your Business for Greater Teamwork And a Healthier Company Culture

Sep 15, 2023

Happiness is a fundamental aspect of our lives that can greatly influence our well-being and unfortunately, it’s not guaranteed, unless maybe you were born in the Netherlands, stay with me. I recently read an interesting article about parenting in the Netherlands, home to the world's happiest kids. The author, a psychologist, listed six things parents never do there, and it got me thinking how in recent years, the pursuit of happiness has extended beyond our personal lives and into the workplace. Employees are looking for more than the traditional compensation, they want to work doing something they are passionate about, they are looking for more time off, freedom to work from wherever (because now we all know it’s possible – thank you Covid). 

Many organizations have smartly recognized that happy employees are not only more engaged and motivated they are also more likely to foster a positive workplace culture. In this newsletter, we will explore how six...

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