Meet The Team Podcast Opportunities Digital Courses Blog Complimentary Gift Login

Top Four Reasons It Pays To “Delight” Your Clients

Sep 29, 2023

I was recently getting fast food for my children (don’t judge me), and the restaurant made a mistake with my daughter’s meal, usually not a big deal except we didn’t notice until we got home. So, being the great mother that I am (humble brag), I drove back and told them about their mistake. Here comes the annoying part. The woman behind the counter did not apologize, and quite frankly seemed annoyed. She took the “mistake” burger from the box and right in front of me, threw it in the trash. She then begrudgingly handed me the nuggets, again no apology. This person had an opportunity to delight me by simply apologizing and telling me to keep the “mistake” food item instead of wasting it, or even a smile would have been something. This is a place that you may not expect above and beyond service, and the point is still the same. It was a wasted opportunity.

 Often when we look at our ‘client’s journey” we focus on making...

Continue Reading

6 Parenting Principles to Adopt In Your Business for Greater Teamwork And a Healthier Company Culture

Sep 15, 2023

Happiness is a fundamental aspect of our lives that can greatly influence our well-being and unfortunately, it’s not guaranteed, unless maybe you were born in the Netherlands, stay with me. I recently read an interesting article about parenting in the Netherlands, home to the world's happiest kids. The author, a psychologist, listed six things parents never do there, and it got me thinking how in recent years, the pursuit of happiness has extended beyond our personal lives and into the workplace. Employees are looking for more than the traditional compensation, they want to work doing something they are passionate about, they are looking for more time off, freedom to work from wherever (because now we all know it’s possible – thank you Covid). 

Many organizations have smartly recognized that happy employees are not only more engaged and motivated they are also more likely to foster a positive workplace culture. In this newsletter, we will explore how six...

Continue Reading

Embracing The Power Of Vulnerability In Communication

Aug 25, 2023

Standing in front of an audience, with all eyes fixed upon you, can be an incredibly vulnerable experience. The spotlight is on you, and every word you utter, every gesture you make, is under scrutiny or at least it feels that way. It's a situation that can evoke a range of emotions—nervousness, self-doubt, excitement, and even fear. And, within this vulnerability lies an opportunity for growth, empowerment, and a chance to connect with others on a profound level.

 

The Essence of Vulnerability 

At its core, vulnerability is the willingness to expose one's authentic self, complete with imperfections, fears, and uncertainties. It's about removing the masks we wear to appear strong or flawless, and instead revealing our true emotions and thoughts. This openness may seem intimidating, and it's a powerful act that can lead to deep, personal growth, and more meaningful interactions.

 

The Fear of Judgment 

The fear of judgment is often at the heart of the...

Continue Reading

How to Be a Great Presenter: 5 Tips from the Experts

Jul 27, 2023

Public speaking and presentations can be daunting, and with the right approach, anyone can become a great presenter. In this blog, we'll share five valuable tips from the experts that will help you captivate your audience, convey your message effectively, and leave a lasting impression. Whether you're a seasoned speaker or just starting, these tips will elevate your presentation skills to new heights.

 

Tip #1 - Preparation: Lay the Foundation for Success 

Identify Key Points: 

Begin by planning your communication strategy (try using The Power To Connect). Determine the three key points you want your audience to remember. It can be less than three, and not more. People won’t remember more than three things, so don’t overwhelm them with more. Focus on clarity, simplicity and make it relevant to them to ensure your message is easily understood and remembered.  

Passion and Authenticity:

Speak about a topic you know, understand, and believe in. When...

Continue Reading

3 Ways to Boost Company Culture

Jun 02, 2023

In this post-pandemic, recessiony (that’s a word), age of hybrid work environments, it has been difficult for some organizations to; A.) Get their employees to come back to work full time, B.) Have them be happy about it, and C.) Achieve a high level of company culture. 

Results and goals do not get accomplished in a vacuum and rarely by one individual. In this blog we will share three ways to boost an organization's culture to improve retention rates and have happier team members which is always at the epicenter of results.

 

“Company Culture”, what is it?

Yes, it is a buzzy phrase that everyone claims is important to them. Higher ups often think they have a great company culture, where the team members can have differing opinions. In fact, only 28% of executives understand their company’s culture (1). 

Company culture generally refers to the shared values, beliefs, attitudes, and behaviors that exist within an organization. It represents the...

Continue Reading

How To Protect Your Energy as A High Achiever and Avoid Burnout

Apr 21, 2023

Let’s face it – work can be stressful sometimes. Whether you're in sales, a managerial role, you’re an entrepreneur, or in any other role that requires you to be at the top of your game every day, protecting your energy is key to maintaining your health, happiness, and productivity.

As a Communication Coach of over 35 years, I’ve worked with dozens of clients and students who have protected their energy effectively, and some who haven’t. Getting burned out is never a position you want to find yourself in, so identifying what drains your energy and what adds to your energy bank is important to recognize as early on in your career as you can.

In this blog post we’ll go over the reasons why energy protection is vital to your career and overall well being, the concept of energy credits and energy debits, how to assess your energy bank, and some practical strategies I recommend to protect your energy so you can be more effective and confident within...

Continue Reading

5 Simple Spiritual Practices To Boost Longevity and Live a More Meaningful Life

Apr 04, 2023

As a coach, I often get asked how to live a happier and healthier life. There are so many approaches and opinions to achieving this goal, and when it comes down to it, I believe that one of the most meaningful things we can do is recognize that we are more than just our human body. 

Our bodies are incredibly important, of course, and a key aspect to feeling more connected within our lives is understanding that we are so much more than what we can physically see in the mirror. 

Ultimately, we are physical, emotional and spiritual beings, and all of these aspects of ourselves need attention and care if we want to live a long, meaningful life. Enter spirituality.

Spirituality can mean many different things depending on the context. For some people it’s tied to religion, and for others it might be more about a sense of purpose or connection to something greater. To me, it’s all about finding something that resonates with your deepest values and beliefs, and using...

Continue Reading

3 Powerful Breathing Techniques You Can Use Before Any Presentation

Mar 13, 2023

Breathing is important. We all know that. And did you know that breathing is especially important before public speaking? Taking deep breaths can help you calm your nerves, focus your thoughts, and deliver a kick-ass presentation.

Let’s face it–public speaking can be nerve-wracking. Even the most seasoned presenters get a case of the jitters from time to time. It has definitely happened to me when I have had high profile speaking engagements.

Instead of letting those nerves get the best of you, learning science-backed breathing techniques that you can use before your presentations will be a game changer.

You might be thinking, I know how to breathe, is there really more to it?

The short answer is yes. And there’s a series of breathing techniques I’ve collected over the years that have helped me tremendously in my public speaking journey and during my career as an entrepreneur.

 

Why Proper Breathing is So Important Before a Presentation

When you're...

Continue Reading

How To Improve Your Communication Skills From The Comfort of Your Home

Feb 24, 2023

Have you ever stopped to think about how much learning has changed over the years? 

Society has come a long way from the days of needing to sit in a stuffy classroom, scribbling notes while trying to keep your eyes open during a lecture. With the rise of the digital age, learning has become more accessible and more convenient.

One of the biggest advantages of digital learning is the ability to take self-paced courses. As a working professional, there’s no doubt you have a busy schedule and limited free time. With self-paced courses, you can learn at your own pace – meaning there’s no more rushing around to make it to a particular location on time or sacrificing your evenings and weekends to attend a course. You can learn when it's convenient for you, whether that's early in the morning, late at night, or even on your lunch break.

At Connect To The Core, we are big advocates for being able to learn at your own pace and on the go. Fun fact: there was...

Continue Reading

How To Cut Through the Noise and Create Emails People Actually Want to Read

Feb 13, 2023

Email is one of the most widely used forms of communication today, and it's not always easy to get your message across effectively. Whether you're communicating with colleagues, your customers, clients, or friends and family, it's important to make sure that your emails are clear, concise, and easy to understand. 

If you’re communicating with your customers via an email list, this opens a whole new can of communication worms in terms of the design and flow of your emails. To truly engage with your clients, customers and supporters put the emphasis on both the design and copy of your emails in order to stand out.

In this blog post, I’ll share some email tips that I’ve learned after over 35 years as a communication coach that can be applied to any email conversation, and some design/copy considerations you should make when you’re emailing a list of subscribers to cut through the noise of their inbox.

 

Tips For More Effective Everyday Email...

Continue Reading
Close

50% Complete

Two Step

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

#SiteNavParent{ text-align:center; padding-left: 20%; }