And why it’s more than you think 

It’s easy to spot a missed deadline or a dropped ball. What’s harder to see—and often more damaging—is the ripple effect of poor communication across your team or organization.

There is a tendency to refer to “communication issues” as soft problems. Interpersonal. Inevitable. Something to bring up in a 360 review or a quarterly training. And here’s the truth: poor communication isn’t simply a culture issue—it’s a business risk. One that quietly erodes productivity, trust, and profitability every single day it goes unaddressed.

Let’s uncover what it really costs.

1- Lost Time You’ll Never Get Back

Misaligned priorities. Endless email threads. Meetings that feel like déjà vu. When teams aren’t clear on expectations, timelines, or ownership, even high performers can spin their wheels.

And it’s not only frustrating—it’s expensive.

According to a McKinsey study, employees spend an average of 28% of their workweek on email and another 20% on internal ...