One of the biggest fractures inside organizations isn’t bad strategy.
It’s the absence of context.
Not secrecy. Not intentional withholding. Simply the gradual disconnect that happens when leadership stops explaining why decisions are being made.
A new initiative gets rolled out.
Processes change.
Priorities shift.
Teams restructure.
Targets evolve.
The leadership team understand the reasoning because (presumably) they were in the room where the conversation happened. And somewhere between the executive table and the front line, the meaning disappears.
People are told what to do without understanding why they’re doing it.
At first, most employees will still move forward. Good people usually do. They trust leadership. They assume there’s a larger strategy at play. They adapt because that’s what professionals do.
And eventually, questions can surface.
“Why are we changing this?”
“Why does this matter?”
“Why are we doing it this way?”
And if no one can answer those questions clearly, ...
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