It’s no secret that the communication landscape has changed drastically in the last few years.

Back in 2020, we all had to figure out our new normal when it came to communication – which mostly involved online platforms. Whether it was phone calls, video calls or emails – it became clear that our days of communicating with others in person were behind us for the foreseeable future. We had to adjust.

After all, there’s a different energy communicating over Zoom compared to face-to-face communication. I don’t know about you, everything felt different and disconnected.

Fast forward to 2023 and things are looking hopeful again. Social and business gatherings are becoming more of a reality and presentations can be held in-person. As a Communication Coach, I’ve found that there are a lot of differences when it comes to in-person communication vs. video communication, and there are also some similarities.

If we’ve learned anything over the...

Are you someone who loves quizzes? You know, those famous Buzzfeed ones that tell you what kind of bread you would be based on questions about your personality? Or the old Cosmopolitan quizzes that reveal who your celebrity boyfriend or girlfriend would be?

Personally, I’m a big fan of quizzes like these. Even if most of them aren’t overly intellectual, they’re a lot of fun and have the potential to be quite revealing – even if you don’t take them too seriously.

Interactive Content Is the New Way

I’m not the only one who finds themselves drawn to these types of quizzes. Thousands and thousands of people engage in interactive content every single day. It was found that 96% of users who start Buzzfeed quizzes finish them, and there’s a quiz on their website called “What City Should You Actually Live In?” that’s been viewed over 22 million times (1).

Knowing statistics like these, it’s clear that people love quizzes and...

Have you ever thought about hiring a communication coach? Or wondered how a coach can help you? 

The truth is, nearly everyone can benefit from working with a communication coach. Whether you’re a professional public speaker or just getting started in your career, there are certain elements of speaking that can be improved exponentially with the right observations and strategic feedback.

In this post we’ll cover a bunch of frequently asked questions, like what a communication coach is and what we do, some of the benefits of a coaching relationship (either one on one or in a group setting), and what to know before your first communication coaching session.

Let’s dive in.

What Is a Communication Coach and What Do They Do?

In a nutshell, communication coaches work with people on their communication skills. Sounds obvious, right? Think: presentations, speeches, sales pitches, and even everyday conversations. No matter what type of important communication you have...

Have you ever heard of the term ‘brain dumping’ before? Or better yet, done a brain dump yourself?

Brain dumping is an awesome technique that I learned a few years into my public speaking career, where you write down all of your thoughts – stream of consciousness style – in order to plan a successful presentation.

This technique can be used for a myriad of things. Today, we’re going to focus on how you can use the brain dump to your advantage. 

Whether you have a big presentation coming up that you have a million ideas for and can’t quite seem to nail or narrow them down, a sales pitch that feels like it’s missing the mark, or you’ve been asked to speak at a wedding and haven’t a clue what to say (been there, done that).

This post will walk you through some of the benefits of brain dumping, how you can apply this technique to other areas of your life, and the exact brain dumping process that I’ve used to plan some of...

Listening is essential to strong communication. We know this. And yet so many of us don’t actively work on our listening skills like we do on our verbal communication skills.

In reality, listening is an equally (if not more) important piece of the communication puzzle. When you’re an active listener and are able to effectively understand the other person, ask questions, be interested instead of interesting – you’re well on your way to a successful life and career.

In this blog post I’m going to cover exactly why listening is so important in communication, what listening is and what it is not, the distinction between being interested vs. interesting, and three practical and easy exercises you can start practicing today to elevate your listening skills.

Let’s dive in.

Why listening is so important in communication

You might be thinking, “Okay, I know listening is important, and being a strong communicator and getting my message across...

Spontaneity is a powerful tool that I’ve used throughout my life and career (mostly without realizing it).

In general, I’ve always been a person that has said ‘yes’ to things. From starting multiple businesses (one of which was a cheesecake operation out of my home) to moving across the country for various jobs, to traveling Europe at age 18 – I’ve always been what someone would call a spontaneous person.

When I’ve told these stories of spontaneity to my friends or clients, their reactions were typically, ‘Wow, you did that?’ To which I responded, ‘Of course! Wouldn’t you?’

It wasn’t until I had these conversations with others that I realized not everyone is as quick to say ‘yes’ to things. Personally, I don’t believe there’s a right or wrong way to live your life since everyone’s feelings and circumstances are different. That said, I’ve noticed some major payoffs when...

The ability to get great results when communicating with your clients, prospects, and staff requires that you have the right message for your audience, that your message addresses what’s important to them, and that you deliver the message in a powerful, effective manner.

In this blog post, we’re going to cover the 7 simplest communication strategies designed to help you and your organization confidently communicate the right message to the right audience at the right time. In other words, increase sales.

Strategy #1: Always take the time to prepare for your communication situation

The need to prepare for communication is not news. And, so many (ahem, I’m talking to you salespeople) go into situations where the stakes are high with little or no preparation and they “wing it” GASP! Let me be blunt. Regardless of whether you’re an individual planning for a meeting or a professional getting ready to speak to a large group, never go into a...

Have you ever heard of the term “drive-by communication”?

In a nutshell, drive-by communication is communication that’s squeezed in between areas of our lives without focused attention. This type of communication is quick, lacks direction, and is ineffective. 

No matter what industry you work in, drive-by communication can be detrimental to your success as a communicator, a leader, or an effective team member. If practiced frequently, drive-by communication can lead to a sharp decline in results in your conversations, presentations, sales pitches, the list goes on.

It’s important to recognize when this type of communication occurs so that you can nip it in the bud. And the good news is that there’s a simple mindset shift you can implement immediately to quit the drive-by communicating and start seeing immediate results.

First, let’s begin with the issues in drive-by communication and how to recognize if you might be behind the wheel...

Wondering how to deliver a more effective presentation that gets results?

If you’re like most people, you’ve probably found that the outcomes of your presentations aren’t always exactly as you’d hoped.

What many people don’t realize is that they hold the power to deliver an effective presentation versus a not-so-effective one. And there are two distinct communication strategies that allow them to get consistent results.

Strategy #1: Evaluate the purpose of your presentation

We had a discussion with a client several years back about different types of presentations. This client made the distinction between persuasive and informational presentations, and a member of our team interjected with the opinion that the purpose of all presentations is to persuade. Our client brought up the important point that something like a “how-to presentation” isn’t intended to persuade, but to inform.

The types of presentations we give at Connect To The...